Introduction
FormFix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our workout form analyzer mobile application.
Information We Collect
Personal Information
- Account Information: Email address, password (encrypted), and profile information you provide during registration
- Workout Videos: Video recordings you upload for form analysis (see Video Processing section below)
- Usage Data: Information about how you use our app, including analysis history and feedback submissions
Automatically Collected Information
- Device Information: Device type, operating system, and app version
- Log Data: Server logs, error reports, and performance metrics
- Analytics: App usage patterns and feature interactions (anonymized)
Video Processing and Storage
Important: Your workout videos are processed immediately upon upload and automatically deleted from our servers as soon as the AI analysis is complete. We do not store or retain your video files. Only the analysis results (text feedback) are saved to your account.
How We Use Your Information
- Provide Services: Process your workout videos and provide AI-powered form analysis
- Account Management: Create and manage your user account, including credit tracking
- Improve Services: Analyze usage patterns to enhance app functionality and user experience
- Communication: Send important updates about your account and service changes
- Customer Support: Respond to your inquiries and provide technical assistance
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- AI Processing: Video frames are temporarily processed by OpenAI's vision models for workout analysis (subject to OpenAI's privacy policy)
- Legal Requirements: When required by law, court order, or governmental request
- Safety: To protect the rights, property, or safety of FormFix, our users, or others
- Business Transfer: In connection with a merger, acquisition, or sale of assets (with notice to users)
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmission uses HTTPS/TLS encryption
- Authentication: Secure JWT-based authentication with encrypted passwords
- Access Control: Limited access to personal data on a need-to-know basis
- Temporary Processing: Videos are processed in secure, isolated environments and immediately deleted
- Regular Updates: Ongoing security monitoring and system updates
Data Retention
- Account Data: Retained while your account is active and for a reasonable period after closure
- Workout Videos: Automatically deleted immediately after analysis completion - never stored long-term
- Analysis Results: Text-based feedback is stored in your account for your reference
- Usage Logs: Anonymized logs may be retained for service improvement purposes
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Request your data in a portable format
- Withdrawal: Withdraw consent for data processing (may limit service functionality)
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.